Terms of Service
Last Updated: 29 May, 2025
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”) and the decentralized digital asset trading platform known as ZEX (“ZEX”, “we”, “us”, or “our”).
By accessing or using the ZEX website, interfaces, applications, APIs, or any related services (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
1. Definitions
- ZEX: A decentralized trading platform and protocol interface providing access to digital asset trading functionality.
- Digital Assets: Cryptocurrencies, tokens, stablecoins, Real World Assets (RWA), or other blockchain-based representations of value.
- Real World Assets (RWA): Digital tokens representing ownership, credit, or interests in physical or traditional assets (such as commodities or financial instruments) managed through blockchain technology.
- Account: A unique internal identifier associated with a User’s interaction with the ZEX platform, regardless of access method..
- Wallet Login:Accessing the Services through a connected blockchain wallet.
- User:Any natural person or legal entity accessing or using the Services.
- Services:All functionalities made available by ZEX, including trading interfaces, swap tools, APIs, and related features.
- Content:Any text, data, graphics, software, or materials made available through the Services.
- Third-Party Services:External wallets, blockchains, smart contracts, protocols, bridges, APIs, or services not controlled by ZEX.
- Force Majeure:Events beyond reasonable control, including natural disasters, war, regulatory actions, network failures, or blockchain disruptions.
2. Acceptance of Terms
By accessing or using ZEX, you agree to be bound by these Terms and any referenced policies. The English version of these Terms shall prevail in the event of any conflict.
3. Eligibility & Jurisdiction Restrictions
You represent and warrant that:
- You are at least 18 years old.
- You have full legal capacity to enter into these Terms.
- Your use of the Services does not violate any applicable laws or regulations.
- You are not using any method, including VPNs or location-masking tools, to circumvent geographic or legal restrictions.
4. Account Creation & Access Methods
- Email/password-based access or
- Wallet-based access.
- A unique internal Account identifier may be generated.
- Users interact with the Services through the ZEX protocol interfaces.
- Users are not trading directly from personal wallets, and interactions are mediated by protocol logic.
However, ZEX may apply interface-level controls, limitations, or restrictions on access to its user interfaces or features in response to abusive, manipulative, or prohibited activities, in accordance with these Terms.
5. Platform Role & Decentralized Disclaimer
ZEX:
- Provides open and permissionless trading interfaces
- Facilitates order-matching and execution logic through software and distributed systems.
- Act as a broker, custodian, fiduciary, or investment advisor
- Hold, custody, or control user funds
- Have unilateral ability to freeze, seize, or transfer Digital Assets
- Act as a counterparty to any transaction.
6. Description of Services
- Spot Trading interfaces
- Swap / Convert functionality
- Protocol-level trading tools
- Market data and APIs
ZEX does not operate or control the underlying decentralized protocols themselves and does not guarantee the availability, continuity, or performance of any user interface, website, application, or front-end component.
7. Trading Rules & Order Finality
All orders submitted through the Services constitute binding instructions.
Once matched or executed, transactions are final and irreversible.
ZEX may, where technically feasible:
- Correct manifest system errors
- Address abnormal or clearly erroneous trades resulting from technical faults
8. Fees & Taxes
- Trading fees
- Network or protocol fees
- Third-party costs
Users are solely responsible for determining and paying any taxes arising from their activities.
9. Third-Party Services & Integrations
ZEX may utilize certain third-party infrastructure, software components, or service providers as part of delivering its interfaces and operational functionality.
ZEX remains responsible for the reasonable selection and management of such third-party service providers where they are used as part of the ZEX interface or platform operations.
Separately, third parties may independently access or interact with ZEX protocols, APIs, or interfaces.In such cases:
- ZEX does not control, endorse, or assume responsibility for third-party applications, services, or integrations.
- Users who interact with third-party services that connect to or build on ZEX do so at their own discretion and risk.
- Any disputes, losses, or issues arising from third-party integrations shall be resolved directly between the user and the relevant third party.
10. User Obligations & Prohibited Use
- Engage in market manipulation, wash trading, or abusive practices
- Exploit bugs, vulnerabilities, or protocol weaknesses
- Interfere with APIs or infrastructure
- Use the Services for unlawful purposes
- Deploy automated systems or bots without authorization
11. Risk Disclosure
- Digital Assets are highly volatile and speculative
- You may lose part or all of your funds
- Blockchain systems and smart contracts may fail or behave unexpectedly
- Transactions are irreversible
- Regulatory environments may change
12. Disclaimers
ZEX disclaims all warranties, express or implied, including warranties of:
- Merchantability
- Fitness for a particular purpose
- Accuracy
- Uptime or availability
13. Limitation of Liability
- Indirect, incidental, or consequential damages
- Loss of profits or data
- Market losses
- Force Majeure events
14. Indemnification
- Your breach of these Terms
- Your violation of applicable laws
- Your use of the Services
15. Modification or Suspension of Interfaces
However, ZEX may modify, suspend, or disable access to interfaces or features due to:
- Technical reasons
- Security considerations
- Legal or regulatory requirements
16. Data & Privacy
17. AML, Sanctions & Compliance
ZEX may cooperate with lawful requests from authorities where technically feasible.
18. Intellectual Property
All intellectual property rights related to the ZEX interface, brand, design, software code, documentation, and proprietary materials (collectively, the “ZEX Interface”) are owned by ZEX or its licensors.
Subject to these Terms, users are granted a limited, non-exclusive, non-transferable license to access and use the ZEX Interface for personal, non-commercial purposes.
This license applies solely to ZEX-controlled interfaces and presentation layers and does not restrict access to or use of any underlying decentralized protocols, distributed systems, or on-chain components.
ZEX may suspend or revoke access to its interfaces or frontend services in cases of misuse, abuse, or violation of these Terms, without affecting protocol-level access through independent or third-party interfaces.
19. Modification of Terms
Continued use of the Services constitutes acceptance of the updated Terms.
20. Governing Law & Dispute Resolution
Any dispute shall be resolved through binding arbitration, and Users waive the right to participate in class actions.